The following news release was issued on Oct. 23, 2018, by the National Advertising Division of the Council of Better Business Bureaus.
NAD Refers Advertising Claims by The a2 Milk Company for Further Review After Company Declines to Participate in NAD Proceeding
New York, NY – Oct. 23, 2018 – The National Advertising Division has referred advertising claims made by The a2 Milk Company (a2MC) for its a2 Milk product to the Federal Trade Commission (FTC) for further review, after the advertiser declined to participate in a review of its advertising claims, including claims that its product is “Easier on digestion” and “May help some avoid discomfort.”
NAD is an investigative unit of the advertising industry’s system of self-regulation. It is administered by the Council of Better Business Bureau.
The claims at issue were initially challenged by the National Milk Producers Federation (NMPF). The challenger maintained that a2MC falsely promises consumers that its product is “easier on digestion” as compared to conventional milk, and that consumers can “avoid digestive discomfort” and will “feel the difference.” The challenger also stated that a2MC falsely claims that conventional milk is likely to induce “painful bloating, wind, cramps, [gut] inflammation” and other uncomfortable symptoms.
According to NMPF, the research underlying a2MC’s claims contains errors in study design, methodology, and population selection and is unreliable and clinically insignificant.
The challenger argued that a2MC’s health claims and the scientific theory underlying its claims are unsupported and that the insufficiency of a2MC’s evidence has been acknowledged by governmental regulators including the European Food Safety Authority (EFSA), Food Standards Australia New Zealand (FSANZ), and the New Zealand Food Standards Authority (NZFSA).
The advertiser declined to participate in the NAD proceeding and asked NAD to administratively close the matter.
The advertiser noted that the California Department of Food and Agriculture, Milk and Dairy Food Safety Branch (CDFA), reviewed the advertiser’s substantiation for core claims critiqued in the NMPF’s Complaint and found that the claims appearing on the a2 Milk label complied with Title 21 of the Code of Federal Regulations and the California Food and Agriculture Code. a2MC further asserted that the claim, “Love milk again” is puffery.
Further, the advertiser maintained that NMPF’s challenge selectively presents incomplete and outdated research and observations made without the benefit of recent research, including irrelevant references to foreign regulatory review of prior unrelated claims.
NAD acknowledged the advertiser’s position, but noted that in light of the advertiser’s decision against participating in the self-regulatory forum, NAD has referred the matter to the FTC.
Note: A recommendation by NAD to modify or discontinue a claim is not a finding of wrongdoing and an advertiser’s voluntary discontinuance or modification of claims should not be construed as an admission of impropriety. It is the policy of NAD not to endorse any company, product, or service. Decisions finding that advertising claims have been substantiated should not be construed as endorsements.
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About Advertising Industry Self-Regulation: The Advertising Self-Regulatory Council establishes the policies and procedures for advertising industry self-regulation, including the National Advertising Division (NAD), Children’s Advertising Review Unit (CARU), National Advertising Review Board (NARB), Electronic Retailing Self-Regulation Program (ERSP) and Online Interest-Based Advertising Accountability Program (Accountability Program.) The self-regulatory system is administered by the Council of Better Business Bureaus.
Self-regulation is good for consumers. The self-regulatory system monitors the marketplace, holds advertisers responsible for their claims and practices and tracks emerging issues and trends. Self-regulation is good for advertisers. Rigorous review serves to encourage consumer trust; the self-regulatory system offers an expert, cost-efficient, meaningful alternative to litigation and provides a framework for the development of a self-regulatory solution to emerging issues.
To learn more about supporting advertising industry self-regulation, please visit us at: www.asrcreviews.org.
After decades of NMPF efforts to halt misleading labeling of imitation dairy foods, the U.S. Food and Drug Administration (FDA) said it’s opening a comment period this fall to review the marketing practices of plant-based foods.
National Milk recently announced several staff changes that will strengthen and expand NMPF’s services to its members and the nation’s dairy producer community.
On Oct. 2, the National Dairy FARM Program announced the launch of its fourth program area, FARM Workforce Development. The initiative provides U.S. dairy farm owners and managers with educational tools that offer best management practices around human resources – including hiring, training, and supervision – and worker health and safety.
The National Dairy Farmers Assuring Responsible Management (FARM) Program has announced the founding members of its inaugural Farmer Advisory Councils. These groups provide guidance and input for consideration into the FARM Program’s ongoing and future development.
The U.S. Court of Appeals for the Sixth Circuit delivered two decisions on Sept. 24 that are consistent with NMPF’s comments regarding the Clean Water Act (CWA). Both decisions determined that the CWA does not extend to pollution that reaches surface waters via groundwater, reflecting a position NMPF also endorses.
In less than a month, hundreds of U.S. dairy community leaders will descend upon Phoenix, Arizona, to attend one of the largest dairy conferences in the country: the 2018 NDB/NMPF/UDIA Joint Annual Meeting. To register for this year’s event, please 
Cooperatives Working Together (CWT) helped member cooperatives secure 26 contracts to sell 3.9 million pounds of American-type cheeses and 13.5 million pounds of whole milk powder in September. The products will go to customers in Asia, the Middle East, North Africa, Central America, Oceania and South America – 13 countries overall – during the months of September 2018 through March 2019.
Congressional efforts to pass a new Farm Bill before Sept. 30 have failed, but several major programs, including the dairy Margin Protection Program, will continue until the end of the year. Negotiations over the bill will continue, even as of the House of Representatives has adjourned until after the midterm elections.
The month of October ushered in a new trade agreement: the U.S.-Mexico-Canada Agreement (USMCA), which is designed to replace the longstanding North American Free Trade Agreement (NAFTA). The new agreement will allow the U.S. dairy industry to continue developing new markets while eliminating Canada’s trade distorting Class 7 policy.



